Privacy Policy

Last updated: July 31, 2026

At Pupperloo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit pupperloo.com, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information such as:

Your name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by our payment providers)
Order history
Device information such as IP address, browser type, and operating system
Website usage information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Respond to your questions
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and unauthorized transactions
Send promotional emails if you have chosen to receive them

Payment Information

Payments are processed securely through trusted third-party payment providers.

Pupperloo does not store your full credit card or payment information on our own servers.

Shopify

Our store is powered by Shopify.

Shopify securely stores and processes your information so we can provide our products and services.

You can learn more about Shopify's Privacy Policy here:

https://www.shopify.com/legal/privacy

Cookies

We use cookies and similar technologies to:

Keep our website functioning properly
Remember your shopping cart
Improve website performance
Understand how visitors use our website
Personalize your shopping experience
Measure advertising performance

You can manage or disable cookies through your browser settings.

Marketing

If you subscribe to our newsletter, we may occasionally send you:

New product launches
Promotions
Special offers
Company updates

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

Sharing Your Information

We only share your information when necessary to operate our business.

This may include:

Shopify
Payment providers
Shipping carriers
Fraud prevention services
Analytics providers
Marketing platforms

We never sell your personal information.

Data Retention

We keep your information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax obligations
Resolve disputes
Enforce our policies

Your Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw marketing consent
Request a copy of your personal data

To exercise any of these rights, please contact us.

Data Security

We use appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

While no online system can be guaranteed to be completely secure, we continuously work to protect your information using industry-standard security practices.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.