Terms of Service

Last updated: July 31, 2026

Welcome to Pupperloo.

These Terms of Service govern your use of pupperloo.com and any purchases made through our website. By accessing our website or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

Pupperloo provides premium dog toys and accessories through our online store.

We reserve the right to update or modify these Terms at any time. Any changes will become effective once published on this page.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

3. Products

We do our best to display our products as accurately as possible.

However, slight differences in colors, materials, or packaging may occur due to photography, manufacturing updates, or screen settings.

All products are subject to availability.

We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors at any time.

Applicable taxes and shipping costs will be calculated during checkout where required.

5. Orders

Once an order has been placed, you will receive an order confirmation by email.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

If payment has already been processed for a cancelled order, you will receive a full refund.

6. Payments

We accept secure payments through trusted payment providers available during checkout.

Payment must be received before an order is processed and shipped.

Pupperloo does not store your full payment information.

7. Shipping

Shipping times shown on our website are estimated only.

Although we aim to deliver orders within the estimated timeframe, delays caused by shipping carriers, customs, weather conditions, or other circumstances outside our control may occur.

For more information, please see our Shipping Policy.

8. Returns & Refunds

Returns are accepted in accordance with our Return & Refund Policy.

Please review that policy before making a purchase.

9. Product Safety

Our toys are designed for dogs, but no dog toy is indestructible.

Always supervise your dog during play and regularly inspect toys for signs of wear or damage.

Remove any damaged toy immediately.

Pupperloo cannot guarantee that every product is suitable for every dog.

10. Intellectual Property

All content on this website—including text, images, graphics, logos, product descriptions, and designs—is the property of Pupperloo or its licensors.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. User Content

If you submit reviews, photos, or other content to Pupperloo, you grant us permission to use that content for marketing and promotional purposes.

You confirm that the content is your own and does not infringe on the rights of others.

12. Limitation of Liability

To the fullest extent permitted by law, Pupperloo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our maximum liability shall never exceed the amount paid for the relevant order.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

13. Third-Party Links

Our website may contain links to third-party websites.

Pupperloo is not responsible for the content, policies, or practices of those websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Governing Law

These Terms shall be governed by the applicable laws of the jurisdiction in which Pupperloo operates, without affecting any mandatory consumer rights that apply in your country of residence.